Leaders in Omnichannel client communication

We help our customers formulate and implement modern client communication strategies and gain significant competitive advantages.

When implementing customer solutions utilise more than 20 years of experience gained in projects for leading companies in the fields of finance, insurance, telecommunications and utilities.

ccm know-how

We are able to effectively connect our knowledge and experience in the field of customer communication with the customer's know-how and participate in the creation of a communication strategy that meets the needs of a specific market segment.


Working with CCM / CXM leaders allows us to keep up with the latest global market trends.

Customer communication is a key part of any business.
Any contact with the customer provides an opportunity to build a long-term loyal relationship.
Roman Koutník

Roman is responsible for managing the company and ensuring the implementation of the services and products provided. After 15 years of experience as Sales Director for the system integrator he has defined his interest in the area of project management and products implementation. In all his years in business, he has focused on customer communication. He will support you during our product delivery period and help you to define your needs in the area of customer communication. He actively participates in the development of project management and customer communication.

Ing. Zbyněk Zbořil, MBA
Business Development Manager

Zbyněk Zbořil is responsible for the company's business strategy and management of the sales team. He has been working in the field of IT solutions for document processing since 1996. Prior to that, he worked for PrintSoft as a partner and CEO for the Czech and Slovak Republics and as a member of the international management of the company. At the end of 2010, he joined Pro Document Services. He graduated from the FEI Brno University of Technology, in 2007 he completed an Executive MBA from the KATZ Graduate School of Business, University of Pittsburgh, USA.

We cooperate with global leaders in CCM/CXM

Thanks to a strategic partnership with Belgian company UnifiedPost we have an opportunity to benefit from experience with projects within a wide range of customers.

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Is your company planning to update its customer-communication solutions? 
We would be pleased to meet with you for a consultation about your upcoming projects.

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