The ability to respond flexibly to market demands or competitive actions is a precondition for success in virtually all fields.
Our solutions reduce the time needed to develop and release a new information email, SMS notification, paper document or any other customer communication to less than one day!
Eliminate the need for IT implementations and provide business users the tools to design and manage customer communications.
Give your customers a choice of communication channels and communicate with them according to their preferences. This will help to improve their customer experience.
By interconnecting individual communication channels into one consistent solution, you can communicate with your customers in an interactive two-way fashion.why omnichannel?
Choosing the right communication tool is essential for meeting customer needs, strengthening your bond with the customer, and increasing the operational efficiency of the process.
Effective communication with customers is one of the key components of Customer Experience management and a tool for gaining competitive advantages ...
O2 Czech Republic successfully implemented its Simple On-line Company strategic program, which included a central Output Management solution that we provide for communication with O2 customers.
The most modern technology platform for Omnichannel and interactive customer communication.
Open architecture, technology and standards minimize implementation costs and eliminate vendor lock-in.
The design of documents and electronic communications in Scriptura Design Studio is based on the Digital First strategy. For interactive communication, it makes maximum use of digital technology. Thanks to responsive design ensures clarity when viewed on mobile devices.
Scriptura Design Studio promotes effective collaboration between marketing and IT specialists and reduces the time it takes to design new communications.
In the intuitive Scriptura Document flow environment, not only is the business process automated, but the design and management of Omnichannel communication is ensured.
Scriptura Engage is developed by our strategic partner, Belgian company Inventive Designers, part of the UnifiedPost Group.scriptura engage technology
An important functional feature of the customer communication solution is a comprehensive overview of the communication history and quick availability of customer documents, both for internal users providing customer services, and customers themselves. The information is available to them through customer portals, etc.
For legal reasons, some documents must be archived in the long term. For example, for invoices (VAT invoices) this period is at least 10 years. The condition is that the content of the archived document remains unchanged.
To meet these needs, we have developed the Archive, a technology to ensure efficient electronic archiving of client communications.archiva technology