O2 Czech Republic has successfully implemented its strategic program Simple On-line Company. It included a central Output Management solution supplied by Pro Document Services.
It covers practically all communication with O2 customers using printed documents, emails, SMS, portal solutions and handles billing, CRM, sales, customer notifications, etc.
Read more in the Case Study we prepared in cooperation with O2 Czech Republic.
Choosing the right communication tool is essential for meeting customer needs, strengthening your bond with the customer, and increasing the operational efficiency of the process.
Effective communication with customers is one of the key components of Customer Experience management and a tool for gaining competitive advantages ...
O2 Czech Republic successfully implemented its Simple On-line Company strategic program, which included a central Output Management solution that we provide for communication with O2 customers.