O2, the largest provider of telecommunications services on the Czech market, is successfully implementing the Simple Online Company transformation program, which fundamentally innovates and streamlines the company’s operations across product portfolio management, communication, customer and internal processes, reporting, finance, IT systems, infrastructure, and more.
To support O2’s goals in the digitalization of communication, we enhanced the customer communication solution by integrating our latest ALFA technology.
The new Output Management solution centralizes all O2 customer communications, both service-related and commercial.
